Terms and conditions

General terms and conditions of business
Version dated 25th May 2018

General Terms

These general terms and conditions of business apply to all purchases and the utilization of services through www.sonosax.ch, the online shop of SONOSAX’s internet pages (“web pages” hereinafter). The special terms and conditions applying to the purchase of certain products or the utilization of certain services are further defined below: the products and services offered online are only valid to the extent that they are visible on the web pages and for as long as stocks last. The images shown on the web pages are only for the purposes of illustration and are not binding. The information and explanations presented in catalogues and information sheets are only for the purposes of explanation and are not binding. SONOSAX does not assume any responsibility whatsoever for any mistakes made or imprecise information provided within the scope of the mentioned images, diagrams, explanations and so on contained in the said catalogues and information sheets.


SONOSAX warrants all new products against defects in materials and workmanship for a period of two (2) years from date of original retail purchase. Damage resulting from the opening of a SONOSAX product or attempted repairs by non-authorized personnel will void the warranty coverage.


All the prices shown on the web pages are stated in Swiss francs (CHF). They don’t include value added tax (VAT), processing fees or shipping costs, these will be billed separately.

SONOSAX reserves the right to change prices at any time. However, the prices valid on the date of order and stated in the confirmation of order will be charged for products customers have ordered.

Payment options:

  • Direct bank transfer
  • PayPal (international sale fee 5%)

We ship worldwide. Shipping charges (covers handling, shipping fees & administrative costs):

  • Europe & North America: CHF 40.-
  • All others countries: CHF 80.-

Free shipping:

  • on all orders over CHF 3000.-
  • on local pickup at SONOSAX factory (Switzerland)

Privacy Policy

SONOSAX does not share mailing lists, customer list or service repair information with any outside entity.

Google Analytics

This Web site uses Google Analytics, a Web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called cookies, i.e. text files that are saved to your computer and that permit your use of the Web site to be analyzed. The information generated by the cookies about how you use this Web site (including your IP address) will be transferred and saved to a Google server located in the USA. Google will use this information to process how you use the Web site and generate reports about Web-site activities for the Web-site operators and to provide additional services related to the use of the Web site and Internet. Google will also forward this information to third parties to the extent that it is legally required to do so or third parties who process them on Google’s behalf. Google will in no event relate your IP address to other data kept at Google. You may prevent the installation of such cookies with the corresponding settings in your browser software; we do, however, expressly draw your attention to the fact that in this event it might not be possible to use all the functions provided by the Web site to their full extent. By using the Web site, you will be providing your consent to the processing of your data collated by Google in the manner and purposes set out above.

Applicable law/disputes

This contract is subject to Swiss law.